Wayne County, NC: Airman stationed overseas seeks pro bono help with a dispute with a car dealership after he purchase a vehicle that has had significant mechanical problems

Wednesday, October 21, 2020

  • Location: Wayne County
  • Organization: ABA Military Pro Bono Project (North Carolina)
  • Contact:
  • Case Number: 22761

An Air Force servicemember stationed overseas seeks help with a consumer law matter involving a car dealership and auto shop. The Airman purchased a vehicle in late 2019, and the car has had significant mechanical problems since the purchase, requiring a replacement of the engine earlier this year. The car continued to have mechanical issues even after the engine was replaced. The Airman brought the car in to the dealership for repairs, and the dealership convinced him to waive the warranty from the manufacturer with a promise to return a significant amount of money. The Airman waived the warranty, but the dealership has not fixed the car or seen any benefits. The dealership has held the car for repairs for several months, and has stopped communicating with the Airman. He seeks pro bono help to pursue the proper remedy.